Welcome to Adaapt.ai!

Adaapt AI strives to maintain high customer satisfaction but understands that there may be instances where a subscription needs to be cancelled.

1. Subscription Cancellation : You can cancel your subscription at any time by logging into your account and visiting the subscription management page. You can also contact our support team at info@adaapt.ai for assistance.
2. Effective Date of Cancellation : Once your cancellation request is processed, your account will remain active until the end of the current billing cycle. You will not be billed for the subsequent cycle, and access will be revoked once the current period expires.
3. Prorated Refunds : We do not offer prorated refunds for cancelled subscriptions. The service will remain active until the end of the paid billing period.
4. Data Retention Post-Cancellation : Upon cancellation, we will retain your data for 30 days. After this period, all data associated with your account will be permanently deleted. If you wish to retrieve or export your data during this period, please contact our support team.
5. Service Termination by Adaapt AI : Adaapt AI reserves the right to suspend or terminate your subscription in cases of breach of terms, non-payment, or fraudulent activities. In such cases, we will notify you prior to taking action.

Grievance Officer

For any queries or assistance with cancellation, please contact us at info@adaapt.ai.

This document was last updated on 20-06-2024.